General Terms and Conditions of Sale

Welcome to the website www.n1gloves.com (hereinafter, the "Website"). Access to and use of the Website, as well as the purchase of products under the N1 GOALKEEPER GLOVES brand, implies the reading, knowledge, and acceptance of these General Terms and Conditions of Use (hereinafter, "Terms of Use").

The products purchased on the Website are sold directly by the company Be the N1, S.L., operating under the trade name N1 GOALKEEPER GLOVES.

1. Commercial Policy

1.1 N1 GOALKEEPER GLOVES offers products for sale on the Website exclusively to users over 18 years of age with sufficient legal capacity to be bound by these Terms of Use. The user expressly and without exception accepts that access to and use of the Website, its products, and content, is at their sole and exclusive responsibility.

1.2 Be the N1, S.L., operating under the trade name N1 GOALKEEPER GLOVES, reserves the right not to process orders placed by users who do not comply with the provisions set out in the previous point.

1.3 These Terms of Use exclusively regulate the offer, acceptance of purchase orders, and execution of products for users of the Website.

1.4 N1 GOALKEEPER GLOVES reserves the right to modify, at any time, the configuration of the Website, the conditions of the service, its content, and the right to delete, limit, or suspend it temporarily or permanently, or to prevent access to it, making efforts to inform the user of these changes whenever circumstances allow, by publishing them on the Website.

1.5 N1 GOALKEEPER GLOVES does not guarantee, either directly or indirectly, the content provided by third parties, nor the truthfulness, reliability, accuracy, timeliness, or suitability of this information for the use that users or any other person may make of it. The intellectual property rights over this Website are owned by Be the N1, S.L. The exclusive rights to reproduction, distribution, public communication, and transformation belong to this company.

2. Types of Users and How to Place an Order

2.1 The Website provides information about the products offered and the possibility of purchasing them. To correctly process orders, the user must provide the requested information and adhere to these Terms of Use as published at the time of accessing the Website. N1 GOALKEEPER GLOVES guarantees the adoption of the necessary measures for the treatment of personal data in accordance with the current data protection legislation and as set out in the Privacy Policy. Browsing the Website does not require user registration, but the visitor must comply with the Sale Terms specified on this page. Access to the Website is conditioned upon the prior reading and acceptance by any user of the terms, conditions, and policies contained in the Legal Information section of this site.

2.2. As mentioned, before proceeding to purchase products by submitting the order form, the user will be asked to carefully read and expressly accept these Sale Terms. We recommend that all users print a copy and save another for personal use.

2.3. To place an order for one or more products on the Website, the user must follow the steps indicated in the purchase process, completing the requested information, confirming the purchase of the products added to the cart, and making payment. Upon confirming the purchase of the products, the user will have access to all the information related to the order in progress and all the corresponding contractual data.

2.4 The user who purchases products on the Website agrees to pay at the time of confirming the purchase. The order will not be processed until Be the N1, S.L., operating under the trade name N1 GOALKEEPER GLOVES, receives payment confirmation.

2.5 Once the order is finalized, the user will receive an email confirmation detailing the products purchased, their prices, the payment method, the shipping address, and other contractual information related to the transaction.

2.6 Orders will be archived in N1 GOALKEEPER GLOVES's database for a period not exceeding the limits established by current legislation. The user can access their orders in the "My Orders" section.

2.7 N1 GOALKEEPER GLOVES may refrain from processing orders submitted by users who do not provide sufficient solvency guarantees, whose orders are incomplete or incorrect, whose payment confirmation is not received within 48 hours, or if the selected products are not available. In such cases, N1 GOALKEEPER GLOVES will inform the user by email that the order has not been properly processed, specifying the reasons, and, if applicable, will refund the amount advanced for the unavailable products.

3. Services and Prices

3.1 Only products under the N1 GOALKEEPER GLOVES brand are available for sale on the Website.

3.2 N1 GOALKEEPER GLOVES reserves the right to decide, at any time, the products offered through the Website. In particular, N1 GOALKEEPER GLOVES may, at any time, add or remove products from the online store.

3.3 The essential characteristics of the products are presented on the Website within each product sheet.

3.4 The prices of the products for sale on the Website are always displayed in euros, including the applicable VAT (21%).

3.5 The prices of the products may be subject to updates. The prices that N1 GOALKEEPER GLOVES will apply to each order will be those in force at the time the user confirms the purchase of the products, regardless of the delivery date. N1 GOALKEEPER GLOVES recommends verifying the final sale price before confirming the order.

4. Payment Methods

4.1 The user who purchases products on the Website agrees to pay at the time of confirming the purchase.

4.2 Payment for the products may be made using various payment methods, including but not limited to:

• PAYPAL
• Credit card (VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS)
• Cash on delivery (available in Spain and Portugal)
• Bizum (available in Spain)
• Bank transfer

N1 GOALKEEPER GLOVES is committed to using the most effective and secure methods of current technology to transmit data and payments for each transaction. These transmissions will always be encrypted through a secure server (SSL).

4.3 If the user makes the payment by credit card, the banking details will be transmitted securely to the providers of remote electronic payment services, without any third party being able to access them under any circumstances. These details will only be used by N1 GOALKEEPER GLOVES to complete the purchase procedures, to issue refunds in the event of returns, and to prevent and report fraud to the authorities in case of fraudulent activity on the Website.

4.4 The purchase price of the products will be charged to the user's current account at the time of order confirmation.

4.5 Within a maximum period of 48 hours from receipt of payment confirmation, N1 GOALKEEPER GLOVES will send the user a purchase confirmation via email, including the order number. This confirmation is not valid as an invoice, only as proof of purchase.

4.6 The invoice corresponding to the purchase made will be sent by email if the customer requests it. Credit card fraud is a crime, and N1 GOALKEEPER GLOVES will take legal action against anyone who carries out a fraudulent transaction in our store.

5. Warranty

5.1 Users benefit from the warranty offered by N1 GOALKEEPER GLOVES in accordance with Law 7/1996, of January 15, on the Regulation of Retail Trade.

6. Returns and Product Exchanges

6.1 At N1 GOALKEEPER GLOVES, we are committed to ensuring customer satisfaction. If you have purchased a product or service online, you have the right to cancel and return your order within 14 days, for any reason and without justification.

To proceed with the return:

1. Notification: Notify us of your intention to return the order through the "Customer Area," by sending an email to info@n1gloves.com, or by contacting our WhatsApp number +34 629 96 74 10.
2. Return Portal: Access our returns portal on our website, where you can request the return through the link https://n1gloves.shipping-portal.com/ and obtain the return label for printing.
3. Package Shipment: Pack the product, attach the return label, and the transport company will pick up the package from your address.

Refunds and Exchanges:

• Before requesting an exchange due to a manufacturing defect, we advise you to consult our "Defective Product" section.
• If the product has manufacturing problems or a defect, we will analyze the case. In the event of a defective product, N1 GOALKEEPER GLOVES will proceed, as appropriate, to repair, replace, reduce the price, or terminate the contract, actions that will be free of charge for the consumer and user.
• If no manufacturing defect is found, we will not be able to proceed with the exchange.
• For returns within the 14-day period without a manufacturing defect, we will refund all payments received, including shipping costs (except for additional costs resulting from your choice of a delivery method other than the least expensive ordinary delivery method we offer).

Enjoy the peace of mind of shopping with N1 GOALKEEPER GLOVES, knowing that you can return your products without worries.

7. Customer Service

7.1 For any clarification, incident, or complaint, the user can contact the N1 GOALKEEPER GLOVES Customer Service by accessing the "Contact" section located at the bottom of the Website and selecting the appropriate option, or by directly sending an email to info@n1gloves.com.

8. Intellectual and Industrial Property Rights

8.1 All elements and contents of the Website and each of its services, such as images, photographs, texts, music, sounds, videos, documents, logos, and any other material, in any format, published on the Website (including menus, web pages, graphics, colors, schemes, tools, characters, website design, diagrams, structure, selection, arrangement, and presentation of content, methods, processes, functions, and software that are part of the Website) are protected by copyright and other intellectual and industrial property rights of N1 GOALKEEPER GLOVES. Likewise, the website is considered a computer program and, as such, is also protected by legislation on intellectual and industrial property rights. Access to the website or obtaining user status does not imply a license or authorization for the aforementioned industrial and intellectual property rights.

8.2 The user may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, make available, allow public access through any form of public communication, or perform any other action prohibited by intellectual and industrial property regulations on any of the elements referred to in the previous paragraph, except with the express consent of N1 GOALKEEPER GLOVES. The user must use the materials, elements, content, and information accessed through the use of the Website only for their own needs, committing not to make, directly or indirectly, commercial use of such elements.

9. Notice Regarding Content

9.1 N1 GOALKEEPER GLOVES has taken all possible measures to prevent content that describes or represents scenes or situations of physical or psychological violence, or those that, according to the sensitivity of the Website users, may be considered harmful to civic convictions, human rights, or the dignity of individuals in any of their forms and expressions, from being published on the Website.

9.2 N1 GOALKEEPER GLOVES has also taken all useful precautions to ensure that the content of the Website is accurate and does not contain incorrect information or information that is not updated with respect to the date of its publication on the website (and, as far as possible, thereafter).

9.3 Although N1 GOALKEEPER GLOVES strives to ensure continuous access to its website, the dynamic nature of the Internet and its content may not allow the Website to operate without interruptions or discontinuities due to the need to update the website. N1 GOALKEEPER GLOVES cannot guarantee that the Website will operate continuously and without interruptions, errors, or malfunctions due to the Internet connection. If you encounter any problems while using the Website, please contact our Customer Service by sending an email to info@n1gloves.com, and we will try to resolve the issue.

9.4 Users are solely responsible for their conduct while accessing the website's information, while browsing it, and after having accessed it. Therefore, users are solely responsible to N1 GOALKEEPER GLOVES and third parties for: the consequences that may arise from the use, for illegal purposes or effects, or contrary to this document, of any content on the website, whether produced by N1 GOALKEEPER GLOVES or not, published under its name or not; as well as the consequences that may arise from using content contrary to this document and harmful to the interests or rights of third parties, or that may in any way damage, disable or deteriorate the website or its services, or impede the normal enjoyment of the website by other users.

9.5 N1 GOALKEEPER GLOVES reserves the right to update content when deemed appropriate, as well as to delete, limit, or prevent access to it, temporarily or permanently, and to deny access to the website to users who misuse the content and/or violate any of the conditions set out in this document.

9.6 N1 GOALKEEPER GLOVES informs that it does not guarantee: that access to the website and/or linked websites will be uninterrupted or error-free. Despite having taken all necessary measures, N1 GOALKEEPER GLOVES cannot guarantee that the content or software users access through the website or linked websites is free of errors, computer viruses, or other elements in the content that may cause alterations to their system or to the electronic documents and files stored on their computer system or cause other types of damage, nor the use of the information or content of this website or linked websites that users may make for their personal purposes.

10. Links to Other Websites

10.1 The online store may contain hyperlinks (known as "links") to other websites that may not be related to N1 GOALKEEPER GLOVES.

10.2 The purpose of these links is to assist the user during their searches and navigation and to facilitate hypertext connections to other websites. The activation of the links does not imply any recommendation or suggestion by N1 GOALKEEPER GLOVES regarding access to these websites or browsing their pages, nor any guarantee about their contents, services, or the goods they provide and sell to Internet users.

10.3 N1 GOALKEEPER GLOVES does not control these websites or their contents, nor does it conduct monitoring operations. N1 GOALKEEPER GLOVES cannot be held responsible for the content of these websites or for the rules they adopt concerning user privacy or the treatment of their personal data while browsing them.

10.4 These Terms of Use and the Privacy Policy do not apply to websites managed by third parties other than N1 GOALKEEPER GLOVES.

11. Privacy

11.1 We kindly ask all users to carefully read the privacy policy, which applies even when accessing and browsing the Website, without purchasing any services.

12. Modification and Update of the Terms

12.1 N1 GOALKEEPER GLOVES reserves the right to modify these Terms of Use at any time without prior notice to the user, who in any case, is solely responsible for reviewing them as a prerequisite and essential requirement for the acquisition of any product available through the Website. In any case, the Terms of Use that are displayed on the website at the time the user purchases the corresponding services will be considered valid and applicable.

12.2 If any clause of these Terms of Use is declared null and void, the remaining clauses will remain in force and will be interpreted in consideration of the will of the parties and the purpose of these Terms. N1 GOALKEEPER GLOVES may not exercise any of the rights and powers granted in this document, which will not imply in any case the waiver of the same, except for express recognition by N1 GOALKEEPER GLOVES or the legal prescription of the corresponding action.

13. Applicable Law and Dispute Resolution

13.1 These Terms of Use are governed by Spanish law, as provided in Law 7/1998, of April 13, on General Conditions of Contracting, in Legislative Decree 1/2007, of November 16, which approves the General Law for the Defense of Consumers and Users and other complementary laws, such as Royal Decree 1906/1999, of December 17, 1999, regulating Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of December 13, on Personal Data Protection, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

13.2 To resolve any dispute or conflict arising from these Terms of Use, N1 GOALKEEPER GLOVES submits to the competence determination criteria established in the applicable consumer and user legislation.