PRODUCT RETURN
If your product meets the conditions for a return, please follow the instructions below:
Please note that customized products are made exclusively for you and therefore cannot be returned.
RETURN PERIOD
Returns may be made within 14 calendar days from the date of receipt of the order.
ENTER THE RETURN PORTAL IF YOU ARE IN ONE OF THE FOLLOWING COUNTRIES:
SPAIN
PORTUGAL
🔗 https://n1gloves.shipping-portal.com/
Otherwise, returns must be sent at your own expense to the following address:
N1 GOALKEEPER GLOVES
Calle Libro 17
41016 – Seville, Spain
Return Instructions:
◉ Send your product(s) securely packaged.
◉ We will verify and process your return (this process may take up to 10 business days).
◉ In case of withdrawal from the contract by the consumer within the 14-day period, we will refund all payments received, including the initial shipping costs. The refund will be made using the same payment method used for the original transaction, unless expressly agreed otherwise.
If you are unable to complete the return or have any questions, please contact us via WhatsApp at +34 629 96 74 10, or by sending an email to info@n1gloves.com, indicating your order number and the reason.
SIZE EXCHANGE
Please note that customized products are made exclusively for you and therefore cannot be returned.
To request a size exchange, please follow the steps below:
SIZE EXCHANGE PERIOD
Size exchange requests must be made within 14 calendar days from the date of receipt of the order.
ENTER THE RETURN PORTAL IF YOU ARE IN ONE OF THE FOLLOWING COUNTRIES:
SPAIN
PORTUGAL
🔗 https://n1gloves.shipping-portal.com/
Otherwise, exchanges must be sent at your own expense to the following address:
N1 GOALKEEPER GLOVES
Calle Libro 17
41016 – Seville, Spain
If you are unable to complete the return or have any questions, please contact us via WhatsApp at +34 629 96 74 10, or by sending an email to info@n1gloves.com, indicating your order number and the reason.